The Anti-Helpdesk for Solo Founders
I get dozens of support emails every day, and I'm sick of sorting them manually every single morning.
Most support tools are either bloated helpdesks that cost $74+ a month or janky Zapier workflows that break every week. So I built TriageAI to do one thing well: turn your messy Gmail support inbox into a sorted, drafted, ready-to-reply queue in minutes.
The core workflow:
Connect Gmail in one click via secure OAuth
AI reads and classifies every incoming email automatically
Add your pricing, FAQs and policies to your knowledge base once
AI drafts replies using your actual information, not generic filler
You review, edit if needed, and send from Gmail
Why I'm building this: I want to build the anti-helpdesk. No migrations. No per-seat pricing. No $74 a month for features you'll never use. Just your Gmail inbox finally under control so you can get back to building.
What I'm working on next: smarter priority flagging that detects angry customers and urgent issues before they escalate, plus reply analytics so you can see which email categories take up most of your time.
Looking for feedback: I'm looking for 10 founders or small team operators to test TriageAI and help me shape the roadmap. You get free access in exchange for honest feedback on what works and what doesn't.
If you get support emails daily and sort them manually, I'd love for you to try this. Let's build the support tool solo founders actually want.
FlutterAIDev
Generate first-pass Flutter MVPs and client demos in minutes.
Comments (3)
The anti-helpdesk. Love that framing. Staying inside Gmail sounds like a smart decision here, nobody wants to migrate to another platform just to sort emails. The angry customer detection feature could save a lot of headaches too. How are you handling the knowledge base setup? Is it a one-time thing or does it learn over time?
Thanks for replying, the knowledge base is more like a one time setup, you can change, add or remove your info but it is not focused into learning over time.
The "anti-helpdesk" framing is spot on, most of these tools solve for teams when the real pain is a solo founder drowning in the same 5 email types every morning. This is basically the Priority Inbox half of what I built into FounderFlow: classify by urgency/sender/context so the noise gets filtered before you even open Gmail. The part I'd be curious about is trust, once TriageAI drafts a reply from your knowledge base, do you ever let it auto-send low-risk ones (like a pricing FAQ), or does everything get a human read first? That's the line I keep going back and forth on with our own AI drafts.
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